Privacy Policy

Effective Date: Agosto 2024

1. Introduction

Welcome, Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your location data and other personal information.

2. Information We Collect

We may collect the following types of data:

• Location Data: The App collects precise location information from your device to provide location-based services. This data may include GPS data, cell tower data, and Wi-Fi access points.
• Device Information: We may collect information about your device, such as the hardware model, operating system version, and unique device identifiers.
• Usage Data: We may collect information about how you interact with the App, including the features you use and the duration of your sessions.

3. How We Use Your Data

We use your data for the following purposes:

• Location-Based Services: To provide and improve the location-based services offered by the App. This includes displaying your location on a map, providing directions, and helping you find nearby services or points of interest.
• Safety and Assistance: Your location data is used to enhance your safety and provide assistance when needed. Specifically:
• Emergency Assistance: If you find yourself in an emergency or require roadside assistance, we can use your precise location to dispatch help to your exact location quickly. This can be particularly valuable if you are in an unfamiliar area or unable to communicate your location effectively.
• Stress Detection: We may use your location data in combination with other sensor data (such as speed, acceleration, or sudden stops) to detect if you may be in a stressful or potentially dangerous situation, such as a car accident. In such cases, the App can alert emergency contacts or emergency services, providing them with your exact location to ensure timely assistance.
• Route Monitoring: The App may monitor your route in real-time to detect deviations or unusual patterns that may indicate distress. If such a situation is detected, we may prompt you to confirm your safety or automatically initiate assistance protocols.
• Analysis and Improvement: We analyze location and usage data to understand user behavior and preferences, which helps us improve the App's functionality and user experience.
• Security: We use your location data to enhance the security of our services, ensuring that unauthorized access or use is promptly detected and addressed.

4. Data Processing and Storage

• Centralized Processing: Guatemala city is processed in a central facility located in [Location]. The data is transferred securely and is subject to robust encryption protocols.
• Data Retention: We retain your location data for as long as necessary to provide the services you have requested and to comply with legal obligations. After this period, your data will be anonymized or securely deleted.

5. Data Protection and Handling

We are committed to following good practices in data protection, including:

• Encryption: All location data transmitted between your device and our servers is encrypted using industry-standard encryption technologies.
• Access Control: Access to your data is limited to authorized personnel who require it to perform their job functions.
• Data Minimization: We only collect the minimum amount of location data necessary to provide the requested services.
• Anonymization: When possible, we anonymize or pseudonymize data to further protect your privacy.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating the App, provided they agree to comply with our data protection standards.
• Legal Compliance: We may disclose your data if required by law or in response to valid legal processes.

7. Your Rights

You have the following rights concerning your data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate data.
• Deletion: You can request that we delete your personal data, subject to certain conditions.
• Restriction: You can request that we limit the processing of your data under certain circumstances.

8. International Data Transfers

If your data is transferred to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[COMPAÑIA DE SEGURIDAD E INVESTIGACIONES]
[soporte@corporacioncomsi.com]
[+502 24146700]